我们的隐私政策已于2022年09月20日更新。我们对隐私政策进行了全面修订，自更新之日起，本隐私政策能够提供有关我们如何管理您在使用SJCAM家庭防护相机产品和服务时透露的个人信息的隐私详情。
请您花一些时间熟悉我们的隐私信息处理惯例，如果您有任何问题，请告诉我们。
我们向您承诺
本隐私政策规定了深圳市臻呈科技有限公司下文简称“SJCAM”或“我们”）如何收集、使用、披露、处理和保护您在使用SJCAM家庭摄像机和服务时提供给我们的所有信息。若我们要求您提供某些信息，以便在使用SJCAM家庭防护相机产品和服务时验证您的身份，我们将仅严格遵守本隐私政策和/或我们的用户条款与条件来使用这些信息。
本隐私政策在制定时充分考虑到您的需求；您全面了解我们的个人信息收集和使用惯例，而且确信自己最终能控制提供给SJCAM的所有个人信息，这一点至关重要。
在本隐私政策中，“个人信息”指信息本身或与SJCAM能够访问的个人的其他信息联系后能够识别特定个人的信息。此类个人信息可包括您的姓名、地址、电话号码和电子邮箱地址。
使用SJCAM家庭防护相机产品和服务，即表示您已阅读、认可并接受本隐私政策中所述之所有条款，包括我们随时作出的任何变更。我们承诺遵照适用法律（包括您所在地的数据保护法规）来保护您的个人信息的隐私、机密和安全。同时，我们承诺确保我们的全体员工和所有代理商都履行这些义务。
最后，我们所希望的就是为我们的用户带来最好的体验。如果您对这一隐私政策中概括的数据处理惯例有任何疑问，请通过 privacy@sjcam.com 联系我们的数据保护官，以便我们处理您的特殊需求。我们很高兴能直接处理您的问题。
收集哪些信息以及如何使用信息？
收集的信息类别
为了向您提供我们的服务，我们会要求您提供向您提供服务所必需的个人信息。如果您不提供个人信息，我们可能无法向您提供我们的产品或服务。
我们收集以下各类信息（无论其是否为个人信息）： • 设备相关信息：与您设备的硬件、性能、状态等相关的信息。例如，包括，设备MAC地址、设备名称、设备状态（在线/离线）、系统版本。
• 网络信息：WIFI SSID、设备RSSI及IP 等。
• 远程观看视频：我们可能使用“远程观看视频”为您提供远程实时视频或回放视频功能，但仅为向您提供服务而进行传输，服务器端不会存储。
• 移动侦测：启用录像功能后,有物体移动将会产生5-30秒的视频保存到设备存储卡中，并且会截取一张图片上传到服务器中，用于事件查看预览图。
个人信息的使用
收集个人信息的目的在于向您提供服务和/或产品，并且保证我们遵守适用法律。您特此同意我们出于本隐私政策规定的目的处理个人信息，并向我们的关联公司（涉及通信、社交媒体、技术和云业务）、第三方服务供应商（定义如下）披露个人信息。 我们可能会将您的个人信息用于下列目的：
• 与您就您的设备、服务或任何普通查询（例如更新、客户咨询支持、我们活动的相关信息、通知）等进行交流。
• 分析和开发与我们产品和服务的使用相关的统计信息，以更好地改进我们的产品和服务。
以下提供了关于我们如何使用您的信息（其中可能包含个人信息）的更多详情
• 我们可能使用“远程观看视频”为您提供远程实时视频或回放视频功能。
• 我们可能会使用设备相关信息计算已激活设备的数量和联机设备的数量、分析固件版本的分发以查询特定设备的工作状态，并确保对您设备的访问已获得授权且受到保护。
• 我们可能使用网络信息分析设备的网络状态，以帮助解决您的使用问题。另外，我们可能会进一步使用 IP 信息对联机设备的地理位置分布进行一个粗略统计，但这绝不会披露您的任何其他信息，如地理位置信息。
我们与谁分享您的信息？
我们不会将任何个人信息出售给第三方。 我们有时可能会向第三方（定义见下文）披露您的个人信息，以便提供您要求的产品或服务。
我们可能会向本部分下文列出（如有）的第三方服务供应商和关联公司作出披露。在本部分所述的各种情况下，您可以放心，SJCAM仅会根据您的授权共享您的个人信息。您应当了解，在下文描述的任何情况下，当SJCAM与第三方服务供应商共享您的个人信息时，SJCAM会通过合同规定第三方的实践和义务，遵守适用的地方数据保护法。SJCAM会通过合同保证所有第三方服务供应商遵守您所属司法管辖区中适用于他们的隐私权标准。
与第三方服务提供商共享您的个人信息
华为软件技术有限公司
• 共享方式：SDK （华为 PUSH）
• 共享目的： 用于实现对华为品牌的手机进行消息推送
• 共享数据类型： 设备识别信息（AAID【应用匿名标识】、应用Token）
广东欢太科技有限公司
• 共享方式： SDK （OPPO PUSH）
• 共享目的： 用于实现对OPPO品牌的手机进行消息推送
• 共享数据类型： 设备相关信息（如IMEI【针对Android Q以下版本】，erial Number，IMSI，User ID，Android ID，Google Advertising ID， 手机Region设置，设备型号，手机电量，手机操作系统版本及语言）、使用推送服务的应用信息（如APP包名及版本号，运行状态）、推送SDK版本号、网络相关信息（如IP或域名连接结果，当前网络类型）、消息发送结果，通知栏状态（如通知栏权限、用户点击行为），锁屏状态（如是否锁屏，是否允许锁屏通知）
北京小米移动软件有限公司
• 共享方式： SDK（小米 PUSH）
• 共享目的： 用于实现对小米品牌的手机进行消息推送
• 共享数据类型： 设备标识信息（IMEI【针对Android Q以下版本】、OAID、Android ID、MAC地址），通知栏设置信息，网络状态信息（IP、当前网络类型和名称）
上海游昆信息技术有限公司
• 共享方式： SDK（SMSSDK）
• 共享目的： 用于注册时发送短信验证码
• 共享数据类型： 系统运营信息、网络状态信息、iOS广告标识符（IDFA）、国际移动设备识别码（IMEI）、匿名设备标识符(OAID)、国际移动用户识别码（IMSI）、应用列表信息、基站信息、社交平台OpenID、地理位置
• 隐私政策链接： https://www.mob.com/about/policy
深圳市和讯华谷信息技术有限公司
• 共享方式： SDK（极光推送SDK）
• 共享目的： 用于实现消息推送功能（没有自有推送的服务的品牌手机）
• 共享数据类型： 设备标识符（IMEI、IDFA、Android ID、MAC、OAID、UAID等相关信息）、应用信息（应用崩溃信息、通知开关状态、软件列表等相关信息）、设备参数及系统信息（设备类型、设备型号、操作系统及硬件相关信息）、网络信息（IP地址、wiFi信息、基站信息等相关信息）
• 隐私政策链接： https://www.jiguang.cn/license/privacy
与其他人共享信息
在适用法律要求时，SJCAM可能会不经过进一步同意而披露您的个人信息。
不需要同意的信息 我们可能以汇总的形式与第三方（例如我们网站上的广告商）共享匿名信息，用于商业目的；我们可能与其共享我们服务的一般使用趋势，例如在购买某些产品或从事某些交易的特定人群中的客户数量。
为避免疑问，在地方数据保护法律明确许可的范围内且仅限在此情况下，SJCAM才会在未经您同意的情况下收集、使用或披露您的个人信息。此类披露可能在需要保护我们的权利、保证您和其他人的安全及应地方政府要求以帮助调查非法活动时进行。
安全保障
SJCAM的安全措施
我们承诺保证您的个人信息安全。为了防止未经授权的访问、披露或其他类似风险，我们落实了合理的物理、电子和管理措施流程，保护我们在您使用SJCAM家庭防护相机产品和服务时收集的信息。我们将采取所有合理的措施保护您的个人信息。
您的个人信息全都被储存在安全的服务器上，并在受控设施中得到保护。我们依据重要性和敏感性对您的数据进行分类，并且保证您的个人信息具有最高的安全等级。我们保证，通过访问这些信息来帮助向您提供产品和服务的员工和第三方服务供应商都具有严格的合同保密义务。如果未能履行这些义务，其将会受到纪律处分或被终止合作。同样，我们对以云为基础的数据存储设有专门的访问控制措施。总而言之，我们定期审查信息收集、储存和处理实践（包括物理安全措施），以防止任何未经授权的访问和使用。
我们将采取所有可行的措施保护您的个人信息。但是，您应当意识到互联网的使用并不总是安全的，因此，我们不能保证在通过互联网双向传输时任何个人信息的安全性或完整性。
您能做什么
• 您可以通过不向任何人（除非此人经您正式授权）披露您的登录密码或账户信息，为保护您个人信息的安全发挥作用。注意您如果是在他人的计算机或公共互联网终端上登录时，在会话结束时您总应注销登出。
• 您可以随时在用户中心中注销账号，注销账号后，您的所有个人信息将被删除，设备同时也解除绑定。您提交注销账户后立即生效。
• SJCAM不对因您未能保持个人信息的私密性而导致第三方访问您的个人信息进而造成的安全疏漏承担责任。尽管有上述规定，如果发生互联网其他任何用户未经授权使用您账户的情况或其他任何安全漏洞，您必须立即通知我们。
• 您的协助将有助于我们保护您个人信息的私密性。
保留政策
如有必要实现收集信息的目的，或者适用法律要求或允许，我们将一直保留个人信息。只要能够合理推断保留个人信息不能实现收集个人信息的目的（其中包括解决法律纠纷、应用我们的协议或实现我们的商业目标不再需要个人信息的情况），我们将不再保留个人信息，或者会消除将个人信息和特定个人关联起来的途径。
访问您的设备上的其他功能
我们的应用程序可能会访问您设备上的某些功能，例如Wi-Fi 网络状态，以及其他功能。这些信息用于允许这些应用程序在您的设备上运行，并且允许您与其互动。在任何时候，您可以通过在设备级别关闭应用程序或者通过 privacy@sjcam.com 联系我们来撤销许可。 您可以控制您的信息！
控制设置
SJCAM承认每个人对隐私权的关注各不相同。因此，我们提供了一些示例，说明SJCAM提供的各种方式，供您选择，以限制收集、使用、披露或处理您的个人信息，并控制您的隐私权设置：
• 在隐私权窗口弹出时同意/不同意
• 打开/关闭视频流
• 启用/禁用移动侦测报警
如果您之前因为上述目的同意我们使用您的个人信息，您可以随时通过书面或者向 privacy@sjcam.com 发送邮件的方式联系我们来改变您的决定。
访问、更新、更正或擦除您的个人信息
• 您有权要求访问和/或更正我们持有的与您有关的任何个人信息。当您更新个人信息时，在我们处理您的请求前，会要求验证您的身份。一旦我们获得充分信息，可处理您的访问或更正您的个人信息的请求时，我们将在适用数据保护法规定的时间内对您的请求做出回应。
• 我们通常免费提供这些服务，但是保留对您的数据访问请求收取合理费用的权利。
• 如果您希望请求访问我们持有的您的个人信息，或者如果您认为我们持有的关于您的任何信息是不正确或不完整的，再或者如果您认为我们持有的关于您的任何信息不当或过度，请尽快致信或者向下方提供的电子邮箱地址发送电子邮件联系我们。电子邮箱： privacy@sjcam.com。
将个人信息转移到您所属的司法管辖区之外
如果我们需要将个人信息转移到您所属的司法管辖区之外，无论是转移给我们的关联公司（其涉及通信、社交媒体、技术和云业务）还是转移给第三方服务供应商，我们都将按照适用法律进行。特别是，我们通过落实合适的安全保障措施，保证所有这类转移满足适用的地方数据保护法的要求。
SJCAM可能使用SJCAM运营和控制的海外设施处理或备份您的个人信息。目前，SJCAM在深圳和新加坡设有数据中心。这些海外司法管辖区可能有或者没有与您所属司法管辖区的数据保护法实质类似的数据保护法。我们可能会向我们的海外设施转移并存储您的个人信息。但是，这并不会改变我们对遵守本隐私政策保护您的个人信息的所有承诺。
其他
未成年人
我们认为监督孩子使用我们的产品和服务是父母的责任。但是，我们的政策不要求获得未成年人的个人信息，或者向这类人群发送任何促销资料。
SJCAM不会寻求或试图寻求接收来自未成年人的任何个人信息。如果家长或监护人有理由相信未成年人未经他们事先同意而向SJCAM提交了个人信息，请联系我们以确保删除此类个人信息，并保证未成年人取消订阅任何适用的SJCAM服务。
优先顺序
如果您同意了适用的用户协议，并且此类用户协议和本隐私政策之间存在不一致，将以此类用户协议为准。
适用法律
[本隐私政策受中华人民共和国法律的制约。]我们并未表明或保证本隐私政策遵守所有司法管辖区的隐私法律。因此，您不得按照此法律或任何其他法律来解释本隐私政策。
隐私政策的更新
我们会对隐私政策进行定期审核，为反映我们信息惯例的变更，我们可能会更新本隐私政策。如果我们对本隐私政策进行重大变更，我们将通过（向您账户指定的邮箱地址发送）电子邮件或在所有SJCAM网站公布或通过移动设备通知您，这样您可以了解我们收集的信息以及我们如何使用这些信息。此类隐私政策变更将从通知或网站规定的生效日期开始适用。我们建议您定期查阅本网页，获取我们隐私权实践的最新信息。您继续使用产品和网站、手机或其他任何设备上的服务，将被视为接受更新的隐私政策。在我们向您收集更多的个人信息或我们希望因为新的目的使用或披露您的个人信息时，我们会再次征得您的同意。
我是否必须同意任何第三方条款与条件？
我们的隐私政策不适用于第三方提供的产品和服务。SJCAM家庭防护相机产品和服务可能包括第三方的产品和服务，以及第三方网站的链接。当您使用这些产品或服务时，也可能收集您的信息。因此，我们强烈建议您花时间阅读第三方的隐私政策，就像阅读我们的政策一样。我们不对第三方如何使用他们向您收集的个人信息负责，也不能控制其使用。我们的隐私政策不适用通过我们的服务链接的其他网站。
联系我们
如果您对本隐私政策有任何意见或问题，或者您对SJCAM收集、使用或披露您的个人信息有任何问题，请通过下列地址联系我们的数据保护官，并提及“隐私政策”：
深圳市臻呈科技有限公司
中国深圳市坂田街道上雪科技园一路2号C栋3楼
电子邮箱：privacy@sjcam.com
感谢您花时间了解我们的隐私政策!
Our privacy policy was updated on July 10, 2021. We have made a comprehensive revision of the privacy policy. From the date of updated , this privacy policy can provide privacy details on how we manage the personal information when you use SJCAM home camera products and services.
Please take some time to familiarize yourself with our privacy information handling practices. If you have any questions, please let us know.
We promise
This privacy policy stipulates how Shenzhen Zhencheng Technology Co., Ltd. (hereinafter referred to as "SJCAM" or "we") collects, uses, discloses, handles and protects all the information which you provide to us when you use Xiaobai Camera Gateway products and services. If we ask you to provide certain information in order to verify your identity when using SJCAM home camera products and services, we will only use this information in strict compliance with this privacy policy and/or our user terms and conditions
This privacy policy was formulated in full consideration of your needs; it is very important that you fully understand our personal information collection and use practices, and are confident that you can ultimately control all personal information which provided to SJCAM.
In this privacy policy, "personal information" refers to the information itself or information that can identify a specific individual after being contacted with other information of individuals that SJCAM can access. Such personal information may include your name, address, telephone number and email address.
By using SJCAM home camera products and services, it means that you have read, approved and accepted all the terms in this privacy policy, including any changes we may make at any time. We are committed to protecting the privacy, confidentiality and security of your personal information in compliance with applicable laws (including data protection laws and regulations in your location). At the same time, we are committed to ensuring that all our employees and all agents fulfill these obligations.
In the end, what we want is to bring the best experience to our users. If you have any questions about the data processing practices outlined in this privacy policy, please contact our data protection officer at privacy@sjcam.com so that we can deal with your special needs. We are happy to deal with your problem directly.
What information is collected and how is it used?
Types of collected information
We may ask you for some personal information necessary to provide you with our services. If you do not provide the information, we may not be able to provide you with our products or services.
information (whether it is personal information or not):
Device-related information: information related to your device's hardware, performance, status, etc. For example, including, device MAC address, device name, device status (online/offline), system version.
Network information: WIFI SSID, device RSSI and IP, etc.
Remote viewing of video: We may use "remote viewing of video" to provide you with remote real-time video or playback video functions, but it is only transmitted to provide you with services and will not be stored on the server.
Motion detection: After the video function is enabled, a video of 5-30 seconds will be generated when an object moves and saved to the device memory card, and a picture will be intercepted and uploaded to the server for viewing the preview of the event.
Use of personal information
The purpose of collecting personal information is to provide you with services and/or products and to ensure that we comply with applicable laws. You hereby agree that we process personal information for the purposes specified in this privacy policy and disclose personal information to our affiliates (involving communications, social media, technology and cloud business), and third-party service providers (defined below).
We may use your personal information for the following purposes:
Communicate with you about your equipment, services, or any general inquiries (such as updates, customer consulting support, information about our activities, notifications), etc
Analyze and develop statistical information related to the use of our products and services to better improve our products and services.
The following provides more details on how we use your information (which may contain personal information)
We may use "remote viewing video" to provide you with remote real-time video or playback video functions.
We may use device-related information to calculate the number of activated devices and online devices, analyze the distribution of firmware versions to query the working status of specific devices, and ensure that access to your device is authorized and protected.
We may use network information to analyze the network status of the equipment to help solve your usage problems. In addition, we may further use IP information to make a rough statistics on the geographic distribution of online devices, but this will never disclose any other information about you, such as geographic information.
Who do we share your information with?
We will not sell any personal information to third parties.
We may sometimes disclose your personal information to third parties (see below for definitions) in order to provide the products or services which you request.
We may disclose to the third-party service providers and affiliates listed below (if any) in this section. In the various situations described in this section, you can rest assured that SJCAM will only share your personal information based on your authorization. You should understand that under any circumstances described below, when SJCAM shares your personal information with third-party service providers, SJCAM will stipulate the practices and obligations of the third party through contracts and comply with applicable local data protection laws. SJCAM will contract to ensure that all third-party service providers comply with the privacy standards applicable to them in your jurisdiction.
Share information with others
When required by applicable laws, SJCAM may disclose your personal information without further consent.
We may share anonymous information with third parties (such as advertisers on our website) in aggregated form for commercial purposes; we may share general usage trends of our services with them, such as the number of customers in a particular group of people when purchasing certain products or engaging in certain transactions.
For the avoidance of doubts, SJCAM will collect, use or disclose your personal information without your consent to the extent that it is expressly permitted by local data protection laws and only in this case. Such disclosure may be made when it is necessary to protect our rights, ensure the safety of you and others, and when requested by local governments to help investigate illegal activities.
Security
SJCAM's safety measures
We are committed to ensuring the security of your personal information. In order to prevent unauthorized access, disclosure or other similar risks, we have implemented reasonable physical, electronic and management measures and procedures to protect the information we collect when you use SJCAM home camera products and services. We will take all reasonable measures to protect your personal information.
All your personal information is stored on secure servers and protected in controlled facilities. We classify your data based on importance and sensitivity, and ensure that your personal information has the highest level of security. We guarantee that employees and third-party service providers who access this information to provide you with products and services which have strict contractual confidentiality obligations. If they fail to fulfill these obligations, they will be subject to disciplinary action or termination of cooperation. Similarly, we have special access control measures for cloud-based data storage. In summary, we regularly review information collection, storage and processing practices (including physical security measures) to prevent any unauthorized access and use.
We will take all feasible measures to protect your personal information. However, you should be aware that the use of the internet is not always secure, and therefore, we cannot guarantee the security or integrity of any personal information during two-way transmission over the Internet.
What can you do?
You can play a role in protecting the security of your personal information by not disclosing your login password or account information to anyone (unless that person is formally authorized by you). Note that if you are logging in on another person's computer or public Internet terminal, you should always log out at the end of the session.
SJCAM is not responsible for security omissions caused by a third party accessing your personal information due to your failure to maintain the privacy of your personal information. Notwithstanding the above provisions, if any other user on the Internet uses your account without authorization or any other security breach, you must notify us immediately.
Your assistance will help us protect the privacy of your personal information.
Retention policy
If it is necessary to achieve the purpose of collecting information, or as required or permitted by applicable laws, we will always retain personal information. As long as we can reasonably infer that retaining personal information cannot achieve the purpose of collecting personal information (including cases where personal information is no longer needed to resolve legal disputes, apply our agreements, or achieve our business goals), we will no longer retain personal information, or will eliminate ways to associate personal information with specific individuals.
Access other features on your device
Our app may access certain functions on your device, such as Wi-Fi network status, and other functions. This information is used to allow these applications to run on your device and allow you to interact with them. At any time, you can revoke permission by closing the application at the device level or contacting us at privacy@sjcam.com. You can control your information!
Control settings
SJCAM recognizes that everyone has different concerns about privacy. Therefore, we provide some examples to illustrate the various ways SJCAM provides for you to choose to restrict the collection, use, disclosure or processing of your personal information, and to control your privacy
settings:
Agree/disagree when the privacy window pops up
Turn on/off video streaming
Enable/disable motion detection alarm
If you have previously agreed to our use of your personal information for the above-mentioned purposes, you can change your decision by contacting us in writing or emailing privacy@imilab.com at any time.
You have the right to request access to and/or correction of any personal information which we hold about you. When you update your personal information, we will ask to verify your identity before we process your request. Once we have obtained sufficient information to process your request for access or correction of your personal information, we will respond to your request within the time specified by the applicable data protection law.
We usually provide these services for free, but reserve the right to charge a reasonable fee for your data access request.
If you wish to request access to the personal information we hold about you, or if you believe that any information we hold about you is incorrect or incomplete, or if you believe that any information we hold about you is inappropriate Or excessive, please write to us as soon as possible or send an email to the email address provided below to contact us. Email: privacy@sjcam.com.
Transfer personal information outside of your jurisdiction
If we need to transfer personal information outside of your jurisdiction, whether it is to our affiliates (which involve communications, social media, technology and cloud business) or to third-party service providers, we will proceed in accordance with applicable laws. In particular, we ensure that all such transfers meet the requirements of applicable local data protection laws by implementing appropriate security safeguards.
SJCAM may use overseas facilities operated and controlled by SJCAM to process or back up your personal information. Currently, SJCAM has data centers in Shenzhen and Singapore. These overseas jurisdictions may or may not have data protection laws that are substantially similar to the data protection laws of your jurisdiction. We may transfer and store your personal information to our overseas facilities. However, this will not change all our commitments to abide by this privacy policy to protect your personal information.
Other minors
We believe that it is the responsibility of parents to supervise children's use of our products and services. However, our policy does not require obtaining personal information of minors or sending any promotional materials to such groups of people.
SJCAM will not seek or attempt to receive any personal information from minors. If parents or guardians have reason to believe that minors have submitted personal information to SJCAM without their prior consent, please contact us to ensure that such personal information is deleted and to ensure that minors unsubscribe from any applicable SJCAM services.
Priority
If you agree to the applicable user agreement, and there is an inconsistency between such user agreement and this privacy policy, such user agreement shall prevail.
Update of privacy policy
We will review the privacy policy on a regular basis, in order to reflect changes in our information practices, we may update this privacy policy. If we make a major change to this privacy policy, we will notify you via email (sent to the email address specified in your account) or on all SJCAM websites or via mobile devices so that you can understand the information we collect and how we use it information. Such privacy policy changes will be applicable from the effective date specified on the notice or website. We recommend that you check this webpage regularly to get the latest information on our privacy practices. Your continued use of the products and services on the website, mobile phone or any other device will be deemed to have accepted the updated privacy policy. When we collect more personal information from you or we hope to use or disclose your personal information for new purposes, we will obtain your consent again.
Do I have to agree to terms and conditions of a third party?
Our privacy policy does not apply to products and services provided by third parties. SJCAM home camera products and services may include third-party products and services, as well as links to third-party websites. When you use these products or services, you may also collect your information. Therefore, we strongly recommend that you take the time to read the privacy policies of third parties, just like reading our policies. We are not responsible for how third parties use the personal information they collect from you, nor can we control their use. Our privacy policy does not apply to other websites linked through our service.
contact us
If you have any comments or questions about this privacy policy, or if you have any questions about the collection, use or disclosure of your personal information by SJCAM, please contact our data protection officer at the following address and mention the "Privacy Policy":
Shenzhen Zhencheng Technology Co., Ltd.
Building C, NO.2 ,Road 1, Shangxue Industrial Area, Bantian Street, Longgang District, Shenzhen, China
E-mail: privacy@sjcam.com
Thank you for taking the time to understand our privacy policy!